What size should I take?
choose the size that suits you best, please consult our size guide available on each product page. If you're not sure which size to choose, we recommend that you choose the larger size for greater comfort.
How long does it take to dispatch my order?
Pre-orders are usually processed within 1-2 weeks from the launch date. Updates on pre-orders will be sent by email.
Order tracking will be updated as soon as it leaves our factory, and a shipping confirmation email including a tracking number will be sent.
How long does shipping take?
Delivery times can vary significantly depending on the destination country, but are usually between 5 and 10 working days once the parcel has left our warehouse. Factors beyond our control, such as weekends, public holidays, weather conditions or courier delays, can also influence these times.
What if I've got the wrong size?
Unfortunately, we are unable to accept returns or exchanges due to incorrect sizing of a pre-ordered product.
To avoid this inconvenience, please check the size chart before making your purchase or contact us for help with sizing.
Can I cancel or change my order?
If your order has not yet been processed, you can cancel or modify it by contacting us.